Useful thinking before the proposal.

Measurement should make performance, adoption and operating behaviour understandable enough to spot changes and act on them.

Comparable proposals need comparable assumptions. Ask what is included, what is modelled and what happens after delivery.

A platform can support different jobs. Adoption, workflow change and management information are related, but they are not identical design goals.

For many organisations, the strongest model starts with how value actually moves through the business rather than the org chart.

Clear ownership matters because priorities, handoffs, escalation and execution all depend on who can decide what.

Technology decisions become clearer when they begin with the business problem, the operating model and the decision that needs to improve.